Pretty hard to be constructive when the foundation material is just soooo bad and the company responsible has so far shown very little inclination to actually listen to those of us who've already spoken up directly to them. 
But, you're right. Insults, etc aren't going to help anyone.
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If it moves, shoot it, if not push it, if it still doesn't move, use explosives.
Nothing happens in isolation - it's called "the butterfly effect"
Mors ante pudorem
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