From an admin perspective there are strengths to chat. It might help me transfer knowledge on how to do something to users. Also something less permanent might be less intimidating to lurkers, leading to a little more interaction from them. On the downside is the lack of an archive an the fact that most of the chat servers run remotely (preventing me from improvising one).
My general philosophy is a textbook example of "no step taken in haste". I will look over chat integration, assess the overall impact and probably come back to you guys after I have had time to digest the information.
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